Meet the Quality Team

Your success is our commitment through collaboration and teamwork

The Quality Department team actively engages in process improvement, with an emphasis on standards of care, office work flow, identification potential barriers and makes recommendations based on these visits on how to improve performance and enhance the overall quality of patient care. The nurse’s assist provider’s in identification of gaps of care and work collaboratively on how to improve future outcome measures. We believe in the overall health and wellness of every patient population.

Karen Terlicher RN, MS
Quality Nurse Coordinator for MacNeal Health Providers
kterlich@chicagohealthsystem.com

Debbie Ove RN, MSN
Quality Nurse Coordinator for Oak West Primary Physician Association
dove@chicagohealthsystem.com

Ferne Rebersky RN, BSN
Quality Nurse Coordinator for West Suburban Health Providers
frebersk@chicagohealthsystem.com

Antoinette Williams
Data Analyst
anwillia@chicagohealthsystem.com

Lisa Kate Lehman RN, BSN
Clinical Director of Quality Outcomes
LLehman@chicagohealthsystem.com